Telemarketing Merchant Processing

High-Risk Industry

MOTO payment processing for call centers and telemarketing

Telemarketing payment processing

Telemarketing & MOTO Payment Processing Solutions

The telemarketing industry generates billions in sales annually through telephone order operations, but faces significant payment processing challenges due to regulatory compliance requirements, high chargeback rates, and heightened fraud concerns. MOTO (Mail Order/Telephone Order) businesses require specialized merchant processing that addresses these unique risk factors. HighRiskChamps provides comprehensive payment solutions designed specifically for telemarketing operations, call centers, and telephone order businesses.

Why Telemarketing Is Considered High-Risk

Telemarketing and MOTO businesses encounter unique payment processing challenges:

  • TSR Compliance: Telemarketing Sales Rule requires specific disclosure and verification procedures
  • Card-Not-Present Transactions: Higher fraud risk without physical card verification
  • High Chargeback Rates: Industry averages 2-4% due to customer disputes and buyer's remorse
  • DNC Registry Violations: Do Not Call registry compliance and potential fines
  • Express Written Consent: Required documentation for automated dialing systems
  • State-Specific Regulations: Varying telemarketing laws across different jurisdictions

Types of Telemarketing Businesses We Serve

Outbound Telemarketing

  • B2C sales call centers
  • B2B telemarketing operations
  • Lead generation companies
  • Appointment setting services
  • Survey and market research

Inbound & MOTO

  • Order taking call centers
  • Catalog sales operations
  • Infomercial response centers
  • Customer service order lines
  • Mail order businesses

Comprehensive MOTO Payment Solutions

  • Virtual Terminal Processing: Secure web-based terminal for manual card entry by phone representatives
  • IVR Payment Systems: Automated payment collection through interactive voice response
  • Call Recording Integration: Payment data capture synchronized with call recordings for dispute resolution
  • Address Verification Service (AVS): Real-time address verification to reduce fraud
  • Chargeback Mitigation: Specialized tools for managing and contesting telemarketing chargebacks
  • Multi-Currency Support: International payment processing for global call center operations
  • Recurring Billing: Automated subscription management for continuity programs

TSR & Regulatory Compliance

Telemarketing Sales Rule Compliance

Our telemarketing payment processing includes comprehensive compliance tools to ensure adherence to FTC Telemarketing Sales Rule requirements, including express informed consent documentation, clear disclosure procedures, and prohibited practice monitoring.

Fraud Prevention for Card-Not-Present Transactions

We implement advanced fraud detection specifically designed for MOTO transactions, including velocity checking, device fingerprinting, IP geolocation, and behavioral analytics to protect your business from telephone order fraud while maintaining high authorization rates.

Payment Solutions

Specialized services for telemarketing businesses: